Menu Customer Service
  • Shipping

    Free shipping inside EU

    We deliver your shoes directly to you free of charge

    Quick delivery time

    All orders are sent within 1-3 working days

  • Return Policy

    14 day return policy

    When you shop online with Gardenia Copenhagen you have a 14 day period in which you can return your items. You can return your items by post or in one of our two stores.

  • Payment

    Gardenia accepts:

    Dankort | VISA/Dankort EURO/MASTERCARD VISA/Electron

  • Contact


    +45 53 56 67 43

    Head Office

    +45 39 18 18 72



Shoe Biz accepts the following credit cards: Dankort, VISA/Dankort, EURO/MASTERCARD, AMERICAN EXPRESS, and VISA/Electron. The amount will not be taken from your card before the items leave our stock. All prices are indicated in DKK or Euro, and a 25% sales tax/VAT is included, unless the package is being send outside the EU. Please see below under the section CUSTOMS AND SALES TAX/VAT.


Shoe Biz is committed to protecting your privacy. All information provided by you is gathered securely through a SSL system (SecureSockets Layer). A SSL is a protocol that encrypts your information into codes so that your information is kept secure while being transmitted via the Internet. Only PBS (your bank) has access to your information. At Gardenia/Shoe Biz Copenhagen we guarantee the information you enter will NOT be disclosed to any outside organization or third party.

Customs & Sales tax/vat

If your order is placed from an EU country you will have to pay the Danish sales tax/VAT but no customs fee. This is according to customs policies regarding sales within the EU. If, however, your order is placed outside the EU you will not have to pay the Danish sales tax/VAT but you may have to pay additional tax and duties in the country of destination. Gardenia/Shoe Biz Copenhagen is not responsible for these or for any fees charged by customs. The carrier will contact you in case of any extra charges or customs clearance. This might delay the delivery. Please be advised that it is your responsibility to pay for these extra charge

Consumer Protection

Gardenia/ Shoe Biz Copenhagen follows the guidelines prescribed by the D-mark. We operate strictly under the current laws, rules, and regulations, put forth by the Danish Consumer Department.

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